Toolwire Student Desktop Help
What is Toolwire?
Toolwire is a hands-on experiential learning company. We provide access to real hardware and software over the Internet so anyone, anywhere, anytime, can learn how to use technology. Our custom labs and platform environment provide real world experience for students around the world.
Desktop Environments are Toolwire hosted computers with course specific software. These known good environments provide you with an actual hands-on "sandbox" where you have the freedom to learn without the fear of breaking anything. It's important to note that all files you create should be saved to your online storage directories for retrieval later. Any changes you make to your desktop operating system, or files you leave in it, will be lost when you exit.
Downloading/Uploading Files to Toolwire
To transfer files to or from your online storage, click the File Transfer button on the top navigation bar as shown below:
The upper half of the File Transfer window contains an upload form, while the lower half contains your online storage directory, My Files, as shown below:
To Download: Clicking on directory links in the download area will navigate to those directories. Clicking on file links will open a standard File Download box where you can choose to Open or Save the file to your local computer.
To Upload: Click the Browse button to open the Choose File dialog box. Navigate to the file's location on your local computer, select the file and click Open. Click the Upload button to upload the file. Note, the file will be uploaded to the Current Directory shown in the lower half of the window.
Watch the tutorial
Saving Your Work
Always save your work in the My Files directory, or in a Course subdirectory, before exiting Toolwire. An example of a typical directory tree is shown below:
Watch the tutorial
Submitting Your Homework
Some labs require you to submit files or screenshots of your work to your instructor. If you submit homework online, you can upload your files directly using a web browser. You can also use the File Transfer tool to download files to your local machine.
Files: You can upload or download file deliverables from the lab for submission to your instructor. Perform your work then save your files in your MyFiles Course directory. When finished, either open a web browser, navigate to your schools website to upload your work or click the File Transfer button to locate and download your files. Refer to the Downloading/Uploading Files to Toolwire help section for more information on how to download files.
Screenshots: If the lab has no file based deliverable, for example an operating system configuration lab, the lab guide will instruct you when to take a screenshot using Toolwire's built-in screenshot utility. This utility automatically names and saves screenshots to your Course directory. When finished, either open a web browser, navigate to your schools website to upload your work or click the File Transfer button to locate and download your files. Refer to the Downloading/Uploading Files to Toolwire help section for more information on how to download files.
Online Storage Information
My Files (U:): The maximum size of this directory is 100MB.
Website: If your course has a website component, this quota falls under the My Files 100MB limit.
Student directories will be deleted following the final date of the registered class.
Some courses may require building or editing websites. For these courses, you'll see a Website directory under the Course directory. Copying web-based files (.html, .jsp, etc) to this directory will make them accessible on the World Wide Web. Note there is a default file named index.jsp in the Website directory.
Clicking the MyWebsite button on the top navigation bar, as shown below,
will open a web browser window showing your course directory link as shown below:
Clicking on the course link opens the Website directory for that course. By default, this will open the Welcome page, index.jsp as shown below:
This page is fully customizable, as are any subdirectories you wish to add. Your website URL is your Toolwire PublicID plus your Course #: http://web.toolwire.com/YourPublicID/Course#/ and can be found in the address bar as shown below:
Watch the tutorial
Time Limit & Reconnect
There is a time limit for completing Toolwire labs. It is shown in the upper right corner of the navigation bar. In some cases, you can extend the time allotted. In those cases, a warning dialog box will appear and ask if you would like to extend your time before it runs out. When the countdown clock shows you have 10 minutes remaining a, Save Your Files reminder pops up and you will be given the option to "extend" your session by 30 minutes.
Sometimes the Internet is not as stable as we would all like and your connection may get dropped. When this happens you'll see a white screen where your Desktop was seconds before. Quickly click the Reconnect button when this happens and in most cases your session will be retrieved.
Watch time limit tutorial
Watch reconnect tutorial
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